AI front desk · Human on standby

Your operations,
handled.

An AI front desk for small businesses. It answers your email and website enquiries, with a trained human on standby the moment judgment is needed. Phone answering is in pilot; booking and CRM sync are next.

Set up in days Flat pricing Every action logged
LIVE OPERATIONS GATE: ARMED · THRESHOLD 0.90 · HELD 0
09:41:02Lead — “availability next week?”cf 0.94
09:41:04Appointment confirmationcf 0.97
09:41:05Invoice questioncf 0.88
09:41:07Refund requestcf 0.62
09:41:09Complaint — tone flaggedcf 0.71
Auto-approve threshold ≥ 0.90
Drag it. Watch work re-route above — above the bar auto-sends, below it waits for a human.

Human on standby

A trained operator reviews anything the AI isn't sure of. Never a bot alone.

Works in the open

Every action is logged and reviewable. You see exactly what was done, and who cleared it.

Published pricing

One low base, one price per add-on. No per-seat charges, overage at the rates on the page, no bill-shock surprises.

Set up in days

Point us at one workflow. It runs — measured against one metric — within days, not months.

Channels

One front desk for every channel.

Email and website enquiries are handled today. Phone, text, booking and CRM join the same queue, and the same approval gate, as each one is ready. The status on each card is the current truth.

Email

Reads every enquiry, sorts it and drafts the reply. Replies go out once they clear your confidence bar or a person approves them; anything unclear waits.

Available now

Website forms

Contact and quote-request forms that notify your inbox land in the same queue and get a prompt, on-brand answer.

Available now

Phone answering

Voice Front Desk picks up after hours, captures the caller’s details and sends you the transcript.

Pilot — early-access customers

Text messages

Two-way texting and dormant-lead reactivation from a local number, once carrier registration clears.

After carrier registration — we file it

Appointment booking

Booking against your real availability, with reminders.

Coming — join the waitlist

CRM sync

Two-way contact, stage and notes sync with the CRM you already use.

Coming — join the waitlist

Built for any small business that runs on enquiries — home services, property managers, agencies, consultants and more.

The operator

Six operators, one trained spine.

Behind the front desk, each runs a slice of your day-to-day work. Each routes anything customer-facing through the same approval gate — auto-handle when confident, escalate to a human when not.

01

Inbox Triage

Reads, categorizes, and drafts replies. Surfaces only what deserves your attention.

02

Lead Follow-Up

Multi-step sequences, reply detection, context-aware nudges until the meeting is booked.

03

Calendar Ops

Answers confirmation and reschedule emails today. Real-availability booking and reminders are coming.

04

CRM Updates

Flags stalled leads and keeps the follow-up moving. Two-way CRM sync — contacts, stages, notes — is coming.

05

Support L1

Resolves routine questions from your knowledge base; escalates the rest with full context.

06

Reporting

Daily anomaly checks, a weekly digest, a monthly narrative — written for you, not exported.

The trust gate

Confident work ships. Judgment calls wait for a human.

Nothing customer-facing is sent unless the AI clears your confidence bar — or a person approves it. That single rule is the difference between an assistant you trust and a bot you don't. Set the bar yourself in the demo above.

  • Fails safe. Low confidence and anything unclear never auto-sends.
  • Works in the open. A complete log of every action, always reviewable.
  • Learns your bar. Tighten or loosen the threshold per workflow as trust grows.
09:41:02inbox.reply · lead · auto-sent0.94
09:41:04calendar.confirm · auto-sent0.97
09:41:05billing.reply · HELD → operator0.88
09:41:11billing.reply · approved by K.O.✓
09:41:12support.escalate · L1 → human0.71
Why Tendova

Not a chatbot. Not another tool to babysit.

The market gives you two bad options. Tendova is the layer in between.

The pure-AI “employee”

Fast, until it isn't.

Autonomous agents send whatever they generate. One confident mistake to a customer, and trust is gone. No human, no brakes, no record.

The DIY SaaS tool

You're still the operator.

Another dashboard, another login, another thing to configure and monitor. The work is still yours — the software just watches you do it.

Tendova

An AI front desk, with a human on standby.

The AI does the volume. A trained person handles the judgment. Every action is logged in the open, priced flat, and live in days — one front desk across your email and website enquiries today, with phone, text, booking and CRM joining as each is ready.

Pricing

Start small. Add what you use.

Start with a free dead-lead audit, prove one workflow in a 30-day pilot, then move to Core plus the add-ons you actually need. Month to month, no seat fees.

Free dead-lead audit 30-day pilot — $40–75 per booked appointment Monthly — Core + add-ons, month to month
CORE
$49/mo per location
The email front desk. Available now.
  • +1 mailbox
  • +500 handled emails a month (triage + drafted reply)
  • +Slack approvals — unlimited approvers, no seat fees
  • +Full audit log of every action
See the full card
ADD-ONSONE PRICE EACH
from $19/mo
Add only the channels and integrations you use.
  • +SMS & Reactivation +$29/mo
  • +Voice Front Desk +$39/mo (pilot)
  • +Voice Plus +$89/mo (pilot)
  • +CRM Sync +$29/mo (coming)
  • +Calendar Booking +$19/mo (coming)
  • +WhatsApp +$19/mo (design partners)
  • +SMS & Reactivation: carrier registration $79 one-time
See pricing
MANAGED OPERATOR
+$750/mo per location
Tendova staff run the approvals for you.
  • +Tendova staff review every held action
  • +Weekly tuning
  • +Monthly review
  • +On top of Core and any add-ons
Talk to us
Operate. Automate. Elevate.

See what a week of
handled operations looks like.

A 30-minute discovery call. We'll find the one workflow leaking the most time — and quantify it in dollars.

Book a discovery call